Refund Policy

Overview of Our Guarantee At mielleorganicsoutlet, we stand behind the quality of our organic hair growth products. If you are not completely satisfied with your purchase of our Rosemary Mint collection, we are here to help. Our refund policy is designed to ensure a risk-free shopping experience for all our customers.

60-Day Return Window We offer a generous 60-day return policy. You have 60 days from the date of purchase to evaluate our products. If the results do not meet your expectations, you are eligible to initiate a return request within this period.

Eligibility for Returns To ensure a smooth return process, please note the following:

• Items must be returned in their original packaging.

• Please include your order number and the email address used for the purchase (service@mielleorganicsoutlet.com) to help us identify your transaction quickly.

• Promotional items purchased during our 40% OFF site-wide sale are also eligible for returns under this 60-day guarantee.

Refund Processing Time Once your return is received and inspected by our team, we will process your refund promptly.

• Refund Duration: You can expect your refund to be credited back to your original payment method within 5-10 business days.

• Notification: We will send you an email confirmation once the refund has been successfully issued from our system.

Currency and Shipping Costs

• Currency: All refunds will be issued in USD, matching the original transaction currency.

• Shipping Fees: Since we offer Free Shipping on all orders, the total amount paid for the product will be the amount refunded to you.

Damaged or Incorrect Items If you receive a product that is damaged during its 6-12 day transit or if you receive the wrong item, please contact us immediately. We will arrange for a replacement or a full refund at no additional cost to you to ensure your hair care routine is not interrupted.

How to Initiate a Return To start a return or refund request, please follow these steps:

• Contact our customer service team at service@mielleorganicsoutlet.com.

• Provide your order details and the reason for the return.

• Our team will provide you with the return shipping instructions and address.